Luma Mike

Team

Commented on Take photos 1 by 1Please reach out to our support team as we’re not sure what you mean.Commented on Make a guide on how to set up and conect printer to this thingPlease see: https://support.lumasoft.co/en/Commented on way more complicatedPlease help us understand your workflow. Are you trying to use the same layouts for every event? Or keep a master list of layouts so you can have easy access to all of them?Commented on PLEASE FIX setting template/framePlease provide a screen recording so we can see what you mean.Commented on Changing order of files once uploadedLumaBooth dashboard orders the files in the order they were captured at so they are chronologically sorted. Thank you for your suggestion, we’ll see if other customers also ask for this feature.Commented on Subscription reviewPlease contact suppor@lumasoft.co Commented on Changing order of files once uploadedHave you tested recently? This was updated in the dashboard a couple of weeks ago so it matched the order in the public galleries. Do you mean something else? Which app are you using?Commented on Download linkEvent, Online Gallery, turn on Download all Commented on API or a way to download event links easily with download all as defaultHey Daniel, We sent you a message from our support team asking for more information.Commented on Allow Manual Entry for Camera SettingsWhich app?Commented on Help with one session only printing please?Please see: https://dslrbooth.com/blog/lumabooth-ios-27-printing-bug Commented on Como cambiar color de páginaWhich page color. Please send screenshot.Commented on Please consider for future developmentPlease file every suggestion as a separate feedback request.Commented on abonnementWindows and Apple require separate subscriptions at this time.Commented on SESSIONPlease submit each suggestion as a separate feedback request.Commented on Hi, my annual subscription says “Renews on Sep 19, 2026.” I have an event on September 18, and the event may continue until around 12:30 AM on September 19. Could you please confirm exactly when my current subscription expires? Will DSLRBooth remain fully active during the event after midnight, until 12:30 AM on September 19? Also, my current payment card has expired. If I update my payment method before September 19, will my subscription renew automatically without any interruption?Yes, there’s a one day grace period. The subscription should renew automatically before then. Make sure your credit card is up-to-date.Commented on Poprosze o fakturęhttps://dash.lumabooth.com/admin/subscriptions Commented on USB Direct Printing driver conflict issueThis is how iPad works on the operating system and is beyond our app.Commented on USB Direct Printing driver conflict issueTry to disable the driver then restart the iPad.Commented on USB Direct Printing driver conflict issueiPads can only have 1 driver live at a time. Please disable any other drivers when using LumaBooth’s.Commented on Anticiper le renouvellementThere is a 1 day grace period.Commented on Copy Event SettingsCreate New Event > Duplicate Previous Event Commented on Make the Luma Dashboard photos smallerPlease attach screenshot of entire screen.Commented on Make the Luma Dashboard photos smallerWhat’s your display resolution and zoom set to?Commented on DNP Printer Driver Updates Reset LumaBooth Print Settings (ICC & Cut Size)Unfortunately this is a Windows limitation.Commented on Urgent bug report - "video recording was too short" appears in photo modePlease contact support@lumasoft.co Commented on Survey additional question errorPlease contact support@lumasoft.co with a screenshot showing the issue.Commented on launchPlease contact support@lumasoft.co Commented on Usb direct print for non m1 ipadsSorry, Apple only allows communication to printers on their M-based chips.Commented on Support 6x8 paper and 2x6 strips on DNP DS620 - USB Direct on iPadWhat country are you in? All European models can print a single 4×6 on 6×8 media without wasting half the ribbon.