USB Direct Printing driver conflict issue
Has anyone run into this issue? I use both LumaBooth and Curator Live. Once Curator Live and its Direct Print driver are installed on and turned on my iPad, LumaBooth can no longer see or print to the printer although the driver is turned on, even if Curator’s driver is turned off and application completely closed. The only fix is uninstalling Curator completely.
Curator, however, can still see the printer when LumaBooth’s driver is enabled and luma is running in the background. Has anyone found a way to use both apps without uninstalling Curator or a way to prevent the conflict that seems to affect Luma? Im suing iPad pro 11 2021 version with the dnp 620a. I tried this scenario on 2 different iPads same year and model and both times as soon as I turn Curators driver on Luma can no longer see it
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Comments6
Luma Mike
Sep 14
This is how iPad works on the operating system and is beyond our app.
MyMemory Booth
Sep 15
ok
Luma Mike
Sep 14
Try to disable the driver then restart the iPad.
MyMemory Booth
Sep 14
I tried that as well, including a different cable and USB port. I eventually realized it wasn’t a hardware issue because the printer still worked with the other platform.
It seems that when the other platform’s driver is installed, it completely disables LumaBooth’s ability to see the printer. Simply turning the driver off doesn’t fix it—I have to uninstall the app completely.
I also don’t think it’s an issue with the iPad not being able to have more than one print driver enabled, since the other platform works fine with LumaBooth’s driver still turned on. Even if there were a conflict between the two drivers, I would think simply turning one off and the other on should resolve it without having to completely remove the app.
Luma Mike
Sep 14
iPads can only have 1 driver live at a time. Please disable any other drivers when using LumaBooth’s.
MyMemory Booth
Sep 14
Even when disabled and only luma’s driver is turned on its still not visible. only way is to the remove the other app completely. when done the reverse way there is no need to turn off lumas driver or remove the app it works side by side