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Start screen videos

Uploading start screen videos from the Photo Booth itself, plays very laggy at a very low frame rate. I have always designed video welcome screens using Canva with the appropriate dimensions size required by the software, and downloaded in 1080p. Now with the update, and even downloading videos in 4K in Canva, they still play very laggy and doesn’t look clean and professional.

Status: Rejected2 comments

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Comments2

  • Luma Mike

    Team•

    Apr 24

    Please contact support@lumasoft.co with a sample video file and note where you are trying to load along with a video recording showing the lagging issue.

    • Dennis Behrens

      •

      Apr 25

      We have the same problem