Provide a native horizontal flip or mirror option for captured photos and videos, available as a booth preset and selectable before print, on both live view and output. Guests expect results to match the mirrored front-camera view they see on screen, and mirrored video is required for signature-style videos and for guests writing messages on glass in front of the camera. Related reports covered inverted webcam images on Apple devices.
Consolidated from 9 customer requests on 3 Sep 2026.
Original request
Summary
Add a native horizontal flip/mirror option for captured photos and videos, controllable as a booth preset and/or selectable before print.
Problem
Guests increasingly expect their photos to match what they saw on screen during capture. Front-camera previews and mirror selfies on social media have trained users (especially younger guests) to see themselves mirrored. When the printed or saved output appears un-mirrored ("correct" orientation), it reads as wrong or unfamiliar to them. Operators report clients complaining that results don't look like the front-camera/mirrored image.
A separate but related use case is the emerging "signature" video format, where a guest appears to sign on their screen. This requires the video to be flipped 180 degrees horizontally so text and motion read correctly.
Requested Behavior
Add a horizontal flip/mirror setting that applies to capture output:
Print as Captured (default) - no change to current behavior
Print Mirrored / Flipped Horizontally - flips output horizontally
Configuration:
Selectable as a booth preset (operator sets once per booth event)
Applies to both photo and video output
Scope Notes
Applies to photos and videos. Video flip enables the "signature" format and other mirrored-motion effects.
Should not change the live preview behavior unless a related preview-rotation request is folded in (see linked post on rotating the preview).
Confirm interaction with existing overlays/text so mirrored output doesn't reverse branded text.
