Ongoing Issue: Individual Photos Do Not Match Template Crop
We are using LumaBooth on an iPad with a mirrorless camera, and we are having an issue where the individual shared photos do not match the crop/orientation of the template images.
For example, when using a square template, the final template image looks correct, but the individual photos are still delivered in a wider horizontal crop. This reveals areas outside of our backdrop that are not visible in the template.
We have already mounted the camera vertically using a rotating bracket, but the issue still occurs. The template crop properly hides the area above the backdrop, while the individual photos continue to show the uncropped area above it.
Ideally, we would like the individual photos to match the exact crop and orientation of the template image, or have an option to apply the same crop to individual shared photos.
Luma Mike
Team•
May 21
The individual photos are the photos from the camera. They are not currently cropped. You can buy a mount for your camera to rotate it 90 degrees which will get you a higher resolution photo that is not cropped and matching your photo layout.
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Comments2
Peak-A-Booth
May 22
•Merged request
•1 vote
Ongoing Issue: Individual Photos Do Not Match Template Crop
We are using LumaBooth on an iPad with a mirrorless camera, and we are having an issue where the individual shared photos do not match the crop/orientation of the template images.
For example, when using a square template, the final template image looks correct, but the individual photos are still delivered in a wider horizontal crop. This reveals areas outside of our backdrop that are not visible in the template.
We have already mounted the camera vertically using a rotating bracket, but the issue still occurs. The template crop properly hides the area above the backdrop, while the individual photos continue to show the uncropped area above it.
Ideally, we would like the individual photos to match the exact crop and orientation of the template image, or have an option to apply the same crop to individual shared photos.
Luma Mike
May 21
The individual photos are the photos from the camera. They are not currently cropped. You can buy a mount for your camera to rotate it 90 degrees which will get you a higher resolution photo that is not cropped and matching your photo layout.