Reliable event sync across devices, with a manual sync push and refresh

Make event sync between the dashboard, desktop, and booth devices reliable and controllable. Operators report start screen designs, printer limits, auto print, and button labels not applying on the booth, templates only partially updating on a second PC, and new events appearing at random. They ask for a manual Sync Push or Refresh button that forces every device to pull the latest settings, and for all events to sync in the background as dslrBooth did.

Consolidated from 4 customer requests on 3 Sep 2026.


Original request

I encountered an issue with event synchronization between the desktop setup and the booth device.

I created and configured events on my desktop PC and then downloaded/synced them to the booth. However, several settings are not being applied correctly on the booth.


Issue:
Multiple settings configured on the desktop are not transferred or applied on the booth device.


Examples of missing / incorrect sync:

  • Start screen design is not applied

  • Printer settings are not transferred:

    • Maximum number of prints per event

    • Maximum prints per session

    • Auto-print disabled setting is ignored

  • Button labels (e.g. Photo, Boomerang, Video):

    • Labels are shown again, even though they were disabled on desktop


Expected behavior:
All event settings configured on the desktop should be fully synced and applied on the booth device.

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Upvoters
Status

In Review

Board
💡

Feature Request

Date

5 months ago

Author

187087056

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